Renting a car?

What you need to know about liability and insurance when renting a car. At one time or another, you will probably find yourself renting a car.  Maybe you are...

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Vacation

Well, it’s summer time.  I hope you are taking some time away from your practice.  Right now, I am traveling.   I point this out only to drive home my...

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Merry Christmas

I get tons of holiday emails and I unsubscribe to most of them.  You opened this email because you have come to expect quality content from me over the...

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Working with Doctors

This article is entitled working with doctors, and it is aimed mostly at personal injury lawyers, but even if you don’t handle injury cases, I think some of the...

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Advice Starting Out

I was speaking at John Marshall Law School recently, and a 3rd year came up to me afterward and asked, “If you were just starting out, what do you...

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Personality Testing for Employees

I have previously written about the importance of hiring the right employees.  We have all had the employee who we complain about behind their back.  So, hiring the right person...

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What One Question Best Tells You How You’re Doing With Your Clients?

There was a 2003 Harvard Business Review article called “One Number You Need to Grow” which condensed all client satisfaction surveys into one question.  This one question measures the...

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Content is King

If you know what this refers to, congratulations (but you’ll still want to read on).  In the old days of the internet, there were a lot of tricks you...

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Branching Out Revisited

Over three years ago, I wrote a Third Thursday about opening a satellite office.  I discussed the pros and cons and explained why I opted not to open a...

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Why we do what we do

You’ve been receiving these Third Thursday emails for over five years.  While every month may not be relevant to you and your practice, I hope you have gotten something...

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The Talent Magnet

Over the past five years, I have written many Third Thursday articles about things which have improved my practice.  From polices and procedures to case management software, each of...

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I don’t need a budget

I started my own firm in 1999.  I have never had a budget.  There are many reasons why I have not had a budget, but they all center around...

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Free Stuff!

People call them tchotchkes, swag, give aways or branded items.  It took me a few tries on google to find the spelling of tchotchke.  In so doing, I discovered “swag”...

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Increasing clients without spending more money

I used to spend a lot of money on advertising.  Yes, it brought a steady stream of clients, but it ate into the bottom line of the firm.  Likewise,...

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