What you need to know about liability and insurance when renting a car. At one time or another, you will probably find yourself renting a car. Maybe you are...
What you need to know about liability and insurance when renting a car. At one time or another, you will probably find yourself renting a car. Maybe you are...
I get tons of holiday emails and I unsubscribe to most of them. You opened this email because you have come to expect quality content from me over the...
This article is entitled working with doctors, and it is aimed mostly at personal injury lawyers, but even if you don’t handle injury cases, I think some of the...
I was speaking at John Marshall Law School recently, and a 3rd year came up to me afterward and asked, “If you were just starting out, what do you...
I have previously written about the importance of hiring the right employees. We have all had the employee who we complain about behind their back. So, hiring the right person...
There was a 2003 Harvard Business Review article called “One Number You Need to Grow” which condensed all client satisfaction surveys into one question. This one question measures the...
If you know what this refers to, congratulations (but you’ll still want to read on). In the old days of the internet, there were a lot of tricks you...
Over three years ago, I wrote a Third Thursday about opening a satellite office. I discussed the pros and cons and explained why I opted not to open a...
You’ve been receiving these Third Thursday emails for over five years. While every month may not be relevant to you and your practice, I hope you have gotten something...
Over the past five years, I have written many Third Thursday articles about things which have improved my practice. From polices and procedures to case management software, each of...
I started my own firm in 1999. I have never had a budget. There are many reasons why I have not had a budget, but they all center around...
People call them tchotchkes, swag, give aways or branded items. It took me a few tries on google to find the spelling of tchotchke. In so doing, I discovered “swag”...
I send and receive a lot of email. I have my own style of corresponding via email, and when I receive an email which does not fit my style,...
I used to spend a lot of money on advertising. Yes, it brought a steady stream of clients, but it ate into the bottom line of the firm. Likewise,...